Donation records
View each donor, campaign or fundraiser, amount, currency, donation type, payment status, date, and message in your dashboard.
Simple, honest pricing
Canadian charity payments from CA$0 a month, with every fee clear.
Take one-off and recurring donations through our payment partners. There is no monthly platform fee on the free plan. Each successful donation has an authorization fee and a card-processing percentage, which vary by card type and currency.
Donors can add an optional tip to Kayana Aid at checkout. It starts at 1%, the donor can change it or set it to zero, and it is not part of your charity's fees.
Pricing that puts your cause first
Transparent pricing. Every gift accounted for.
No long contracts and no surprises. You see exactly what reaches your charity before a single supporter gives.
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No monthly platform fee to get started
Launch donation pages, campaigns, and events at no upfront cost.
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Payouts go to your charity's bank through our payment partners.
Connect your bank once and every payout lands there.
Free plan
CA$0/ month
No subscription, no setup fee. Everything you need to start raising, included.
✓Free donation pages for your charity
✓Unlimited donation pages, campaigns, and events
✓Real time analytics and supporter insights
✓Contactless and kiosk giving ready
Only a small fee per donation
Every donation has a small authorization fee plus a card processing fee, which depends on the type of card your donor uses.
Authorization feeCA$0.25
Local debit card3.00%
Local credit card3.25%
International / commercial card4.00%
Other card / Amex4.75%
Example: a CA$50 donation by local debit card costs CA$0.25 + 3.00% (CA$1.50) = CA$1.75 — CA$48.25 of your CA$50 reaches your cause.
Card details are handled by our PCI DSS compliant payment partners; Kayana Aid never stores your card number.
Our payment service providers are Stripe, Ryft, Mollie and Nuvei. See our Privacy Policy
For finance teams
See each donation clearly, then download the records as CSV.
Donation CSV
Download donation records for a date range. The CSV includes donation and campaign IDs, donor details, amount, currency, donation type, anonymous status, message, and date.
Receipts and invoices
Donors receive email confirmation, while hardware orders and applicable charges have downloadable invoices.
Fee and net amounts
Open a donation to see its amount, the authorization fee, the card-processing fee, and the net amount paid to your charity. The fee table above shows the rate for each card type.
Donation pages are currently available for charities in the United Kingdom, the United States, Canada, Australia, the United Arab Emirates, Spain, the Netherlands, and our European option. Available currencies and payment methods depend on region.
Charity donation fees: common questions
Is there a monthly fee?
No. The free plan has no subscription and no setup fee, and there is no long contract. You only pay when a donation succeeds: a small authorization fee plus a card-processing percentage, both shown in the fee table on this page.
Why does the fee change with the card a donor uses?
The card-processing percentage depends on the type of card (local debit, local credit, international or commercial, and other cards) and on the currency. The table above shows the current rate for each card type in your currency, so you can see the cost of a gift before you go live.
How much of each donation reaches our charity?
Open any donation in your dashboard to see the amount, the authorization fee, the card-processing fee and the net amount for your charity. Payouts go to your charity's bank through our payment partners, and you can download every donation as a CSV for your finance team.
Do donors pay a fee?
Donors can add an optional tip to Kayana Aid at checkout. It starts at 1% and the donor can change it or set it to zero. It is not part of your charity's fees, so a donor who sets it to zero gives exactly the amount they chose.
Is there an offer for new charities?
Go live by 31 December 2026 and get 30 days of 0% Kayana processing fee from go-live. Stripe's own costs may still apply.