How do I get a donation receipt?
Automatic receipts, downloading past receipts, and annual giving statements.
Automatic email receipts
A receipt is emailed to you automatically within a few minutes of every successful donation. It includes the donation amount, the charity name, the date, and a unique transaction reference. Check your spam folder if you don't see it — receipts come from noreply@kayana.co.uk.
Downloading receipts from your account
If you have a donor account, log in and go to "My Donations" to see your full giving history. Click "View receipt" next to any donation to download a PDF copy.
Annual giving statements
At the end of each tax year (5 April), logged-in donors receive a consolidated annual giving statement by email summarising all donations made in that tax year. This is useful for self-assessment tax returns. You can also download it at any time from the "Statements" section of your account.
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Last updated July 2026 · Kayana Aid Support Team
